All your credit card and personal information is encrypted and held on a secure SSL (Secure Socket Layer) server. This protects data during transit, in particular the credit card information, from being intercepted and misused by hackers.
Privacy
We will not trade or sell any customer details and if we do allow a third party access to your contact details, it will be to reputable companies only and after careful screening. (i.e. Initial Citylink for delivery and PROTX for online transactions.) None of these companies will be outside of the European Union. Personal Data Collected from the Customer will only be used to enable us to confirm and execute transactions and for the means of mail order and order tracking.
Your personal phone number will be passed on to Initial Citylink in order to aid deliveries.
We may contact you in correspondence in order to fulfil your order successfully and for the means of providing after-care customer service.
We may carry out security checks (this may involve passing your details to Experian Limited, or another credit reference agency, who will check details we give them against public and private databases and may keep a record of that check to use in future security checks - this helps to protect you and us from fraudulent transactions); and to comply with legal requirements (e.g. if you buy a TV or similar, we are obliged to pass your details to the TV licensing authority).
Your Rights
You can ask us to update or remove your personal information by emailing customerservice@britannicwarehouse.co.uk or by writing to us at our customer services address below. However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations.
You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a cheque for £10 payable to